Jonathan Wilcox
805.453.1223 | Fort Collins, CO | jonathanswilcox@gmail.com |
LinkedInAs a designer with a background in freelance tutoring for the past 15 years, I have cultivated a sense of empathy
when working with students. Approaching problems through the eyes of those facing them gives me insight on
how best to provide others with a path to success. I am committed to creating human centered designs informed by key research insights.
SKILLS
● UX/UI Skills: User Research, Competitive Analysis, Affinity Mapping, User Persona Synthesis, User Flows,
Journey Mapping, Information Architecture, Card Sorting, Sketching, Wireframing, Prototyping, Visual
Design, Usability Testing, Heuristic Evaluation, Hi-Fidelity Mockups, Design Thinking, Agile Methodology
● Software: Figma, Miro, Trello, Google Suite, Microsoft Office, Asana
PROJECTS
National Zoning Atlas | Lead UX Researcher / UX Designer Remote | Contract | September 2022 – Present
● Translated complex zoning data into an intuitive interactive map to advocate for user-centered designs across desktop and mobile.
● Collaborated with developers to translate designs into code.
● Improved System Usability Score by a total of 40 points.
Modern Classrooms | Lead UX Researcher / UX Designer Remote | Contract | August - September 2022
● Led and designed multiple rounds of user research to uncover issues in the current platform, and validate changes to the platform throughout the design process.
● Decreased task completion time on the Modern Classrooms Project online course experience by 75% through creating a more user centric model leveraging progressive disclosure.
● Communicated with stakeholders to simplify complex user issues into actionable solutions to support teachers across the globe.
Project Manager/UX Designer | Boulder Food Rescue Robot | July 2022
● Led a team in designing a mobile application to facilitate scheduling and logistics for delivery volunteers.
● Spearheaded user research and competitive analysis, uncovering community appreciation as motivation.
● Integrated a stat tracker and rewards system into the UI to improve volunteer appreciation and retention.
Principal UX Designer | Vegan Mario’s Redesign | June - July 2022
● Fundamentally redesigned e-commerce website up to Hi-Fidelity based on key findings from user research.
● Restructured the information architecture of the site based on findings from user interviews and card sorting.
RELEVANT EXPERIENCE
Founder & Principal Tutor | Open Horizons Tutoring, LLC | Fort Collins, CO | August 2007 – Present
● Guide individual students and small groups through current and homeschool curriculum in STEAM subjects
including math, science, English, history, study skills, music, health, SAT and ACT preparation.
● Advocate for students and manage conflict with parents, schools and other professionals, as well as mentor
and motivate students at risk of dropping out of school.
Market Manager | Ellwood Canyon Farms | Goleta, CA | August 2015–December 2018
● Quadrupled sales at farmer’s markets through building customer relationships, which helped the farm grow
from 20 acres to 100 acres.
● Promoted from farmhand to Market Manager based on work ethic and sales performance.
EDUCATION
General Assembly | User Experience Design Immersive | Remote
Bachelor of Arts | Communication Studies | Westmont College | Santa Barbara, CA